"Global Digital Economy - E-Health, E-Education and E-Government Trends" Published

Countries around the world improving e-services through digital technologies

The key benefits of the digital economy include eliminating unnecessary costs, creating greater efficiencies and increasing productivity. These benefits are of particular importance when considering the healthcare, education and government services sectors.

The healthcare industry is under increasing pressure from growing and ageing populations which still require high quality medical services. One of the most inefficient sectors in the world is healthcare, and at the same time, this is the largest industry on the planet. It is also a key reason many governments are experiencing budget problems, because of the ever-increasing costs within this sector. To a very large extent these costs relate to the silo mentality within the industry.

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The sector is ripe for an e-health revolution and many countries now understand the importance of e-health for the future. Millions of people around the world can potentially benefit from e-health applications. Cost savings through e-health are expected to be between 10% and 20% of total healthcare costs. Despite the need for cost saving measures, high-quality health care needs to be provided and maintained. So through e-health at least we can increase quality without increasing costs.

Education is also seen as one of the key sectors that will benefit from developments in the digital economy, but so far the results of adaptation have been mixed. While ICT initiatives have been implemented within the classroom - it is being used within the traditional classroom learning system. In order to fully utilise these new technologies a true sector transformation will need to take place.

Good examples can be seen in developing economies where there are little or no traditional systems in place. There, for example, children are using smartphone apps and the internet to bypass these traditional systems and are basically using the new technology for self-education. Schools are then adapting to these new circumstances. Freely available educational material from many school and university websites around the world is assisting this development.

Many governments around the world are also now well aware of the importance of implementing digital solutions such as online services, cloud computing and m-government. The benefits of many of these developments include cutting costs and improving processes and information flow with the primary aim to improve customer service for citizens.

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