pbxnsip and Cypad announce the successful implementation of a revolutionary data collection server,


pbxnsip, a leader in SIP-based IP PBX software for Microsoft Windows, MAC and Linux environments, today announce that Cypad, a food data collection agency in the education field, have successfully implemented a revolutionary system for data collection, in utilising pbxnsip software with Microsoft Office Communications Server and Microsoft SQL server. The project is the latest in data management advancements, which has opened many new avenues in cost and time saving activities for schools and local authorities. This Cypad platform is scalable, robust and future proof and furthermore can service and support 1000’s of schools in handling their food management.


[USPRwire, Thu Apr 09 2009] pbxnsip, a leader in SIP-based IP PBX software for Microsoft Windows, MAC and Linux environments, today announce that Cypad, a food data collection agency in the education field, have successfully implemented a revolutionary system for data collection, in utilising pbxnsip software with Microsoft Office Communications Server and Microsoft SQL server. The project is the latest in data management advancements, which has opened many new avenues in cost and time saving activities for schools and local authorities. This Cypad platform is scalable, robust and future proof and furthermore can service and support 1000’s of schools in handling their food management.

The Cypad Data Collection Server has made the days of manual pen and paper data logging a distant memory. Traditionally schools would document and post the information back to the data collection agency or call a number of single analogue lines attended by an operator, who would manually document the information and enter it into a basic data analysis programme. This meant delays, data errors and the frustration of engaged phone lines. Now users have available a bespoke IVR system which enables fast and accurate collect data from the actual user. Full use is made of the ability to interact with the user during the call. The caller is identified as they make the call and the questions altered to take account of the data that needs collecting, based on the requirements for that particular site. As this also ensures that only necessary questions are asked the call length is minimised.

‘Cypad Data Collection Server has proved very popular since its release and we have had to increase the number of lines used several times. Using pbxnsip IP PBX as the core product has made it easy to achieve this. We now offer our clients an electronic management platform which ensures accuracy and a tracking dashboard that hasn’t been possible before’ said Jonn Fredericks, Director at Cypad. ‘The introduction of these new developments will further enhance our position as the market leader for food data collection in the educational field. We have had a lot of very positive feedback from both the actual users of the system and as importantly the school caterers who ultimately make use of the data’ added Jonn.

Jonathan Greenwood, CEO of pbxnsip Europe Ltd, also commented ‘I was delighted that pbxnsip worked so well with Office Communications Server and MS SQL to provide a full solution for Cypad. We are looking to work closely with Cypad in the future to developed and enhance pbxnsip to adapt new features to aid their growth’.

About pbxnsip
pbxnsip (www.pbxnsip.eu.com) makes SIP-based Private Branch Exchange (PBX) telephone systems. The Session Initiation Protocol (SIP) is used to talk to attached devices like telephones, PSTN gateways and SIP service providers. The pbxnsip PBX is used to put the components from different vendors together in an enterprise communication system. Customers benefit from a modern PBX feature set that includes mobility support, computer telephone integration, and vendor independency. pbxnsip also respects the security requirements of a business critical application. Customers may run the PBX on Microsoft Windows, Mac and Linux-based servers and on embedded appliances. pbxnsip Inc was incorporated in 2005 and is located in Andover, Massachusetts, USA and pbxnsip Europe Ltd was created in 2008 and is located in Leeds, United Kingdom.

About Cypad
Cypad Ltd (www.cypad.com) supplies systems that collect data while on the move or away from the office and feed this back to a central database. Data is collected on handhelds or using IVR (Interactive Voice Response) over phone lines. The systems are provided on a Software as a Service (SaaS) basis so are both readily scalable and where hardware is involved easy to swap-out. Cypad is used regularly at over 7,000 sites for collecting data, carrying out audits, inspections and surveys. The company is a Microsoft Certified Partner.

Company: pbxnsip


Contact Name: pbxnsip

Contact Email: jg@pbxnsip.com

Contact Phone: +441133508795

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