A web site now offers live online help and advice for do-it-yourself appliance repair. This free online chat service is staffed by experienced appliance parts professionals.
[USPRwire, Mon Sep 04 2006] When an appliance breaks down and a new appliance part is needed to repair it, there is usually a major disruption and inconvenience for days until it is fixed.
A call to a local appliance repair service usually means a long wait before help can arrive, the inconvenience of missing work to be at home to let the repair person in, and the high cost of labor and appliance parts.
The faster, less expensive way to repair an appliance is to do it yourself, but that brings about a new challenge -- finding the right appliance part and knowing how to replace it correctly.
An innovative Internet entrepreneur has found a need and filled it by helping the many people who want to repair their own appliance but do not know how, or just need a little guidance.
Roman Kagan of AppliancePartsPros.com, Inc. offers free help and advice from experienced appliance repair people by live web chat. Consumers can get help to diagnose the problem, and then determine what part needs replacement. They can even get help on how to take the old part out and put the new one in -- all without charge.
"Most repairs are easy. Take out the old part and put in the new one. The challenge is to figure out what is wrong so you can get the right part," explained Kagan. "We offer live help from experienced appliance repair and parts people. You can talk online or by phone to a knowledgeable, live person who can offer valuable guidance so you can get the appliance working again within a day or two."
When an appliance, such as a dishwasher, stove, washer, dryer, or oven range stops working, the cost of repair can be significantly reduced by fixing it yourself and by using the free help resources at http://www.AppliancePartsPros.com.
Saving money begins with finding the problem and getting the right appliance part. There is nothing more frustrating than ordering a replacement appliance part, then installing it, then discovering it was the wrong part, according to Kagan.
"They can use our live chat feature on the web site and our team members will be able to find the right appliance part and provide troubleshooting assistance free of charge. Our team does not get commissions. That takes the pressure off trying to make a sale so the team member can concentrate instead on making sure the customer finds a solution to their problem," said Kagan.
No one likes to be without an important appliance for very long, so Kagan's staff work hard to ship each part so that it will be received within just one or two days. Remarkably, they are able to do this using ground shipping rates.
About AppliancePartsPros.com, Inc.
AppliancePartsPros.com began in 1999 and offers home appliance parts and accessories to homeowners and do-it-yourselfers. Customers are provided assistance with appliance repair troubleshooting at no charge.
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