Hastings City Banks Deploys Year Two of Compliance, Teller & Platform Training from Bankerís Academy

From: Edcomm Bankerís Academy
Published: Thu Dec 03 2009


Hastings City Bank has deployed its second year of Compliance, Teller and Platform training from Edcomm Bankerís Academy ??" hosted and maintained by Edcomm Bankerís Academyís Learning Management System (LMS), Learning Linkģ.

Focus on Compliance covers: Bank Secrecy Act (BSA), Anti Money Laundering (AML), USA PATRIOT Act, OFAC, Privacy, Reg P, Gramm-Leach-Bliley Act, Right to Financial Privacy, Sarbanes-Oxley (SOX), Reg CC & Check 21, Reg D, Reg E, Reg Z, Truth in Lending, FCRA, FACT Act, HMDA, CRA and Bank Bribery.

Take Charge! Achieving Teller Excellence provides an overview of the financial industry, prepares tellers to provide outstanding customer service, reviews the various products and services that the Bank offers, such as checking, savings, CDs, loans and IRAs, and teaches tellers how to process and settle transactions while being mindful of compliance issues that affect their work.
Achieving Platform Excellence gives platform professionals an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the Bank offers, such as checking, savings, CDs, loans and IRAs, teaches them how to sell those products and services and teaches the platform how to open new accounts and loans, process inquiries and other customer transactions.

Learning Linkģ, Edcomm Bankerís Academyís full-featured LMS, has an open architecture that builds on industry-standard SCORM and AICC compliance, but adds features and capabilities far beyond any competing products. Learning Linkģ maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system.

For more information about programs like this, or to find out how Edcomm Bankerís Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.

Founded in 1886, Hastings City Bank maintains six branch locations in Michigan and assets exceeding $229 million.
Edcomm Bankerís Academy is a 22-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. Edcomm Bankerís Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).

Edcomm Banker's Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.

Contact:
Dr. Linda Eagle
Edcomm Bankerís Academy
21 Penn Plaza Suite 1010
New York, NY 10001, USA
Tel: +212.631.9400
Fax: 212.631.0659
linda.eagle@edcomm.com
http://www.bankersacademy.com
Company: Edcomm Bankerís Academy
Contact Name: Dr. Linda Eagle
Contact Email: linda.eagle@edcomm.com
Contact Phone: +212.631.9400

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