Active Data Services, Inc. Announces Partnership With Sorriso Technologies, Inc.

From: MMI Associates, Inc.
Published: Sat Apr 04 2009


Kenneth A. Eller, president and CEO for Active Data Services, Inc. (www.activedataservices.com), has announced that the firm has formed a strategic partnership with Sorriso Technologies, Inc., a leading provider of enterprise-level online billing software and services to businesses worldwide. Through the partnership, Active Data Services will serve as the leading North American middle-market provider of Software as a Service (SaaS) capabilities to Sorriso’s electronic bill presentment and payment (EBPP) services through the company’s Persona Solution Suite. Active Data Services will integrate Sorriso’s software into its print and mail center operations, allowing the firm to offer state-of-the-art online billing, payment and analytics services, as part of a new service called Active Delivery.

The partnership arrives during a heightened industry trend of companies outsourcing print and mail operations, a process known as “lift and shift,” to trim down capital investment and labor costs in a struggling economy. Simultaneously, customers increasingly are looking for an online billing presentment and payment experience.

Active Data Services, Inc. is an industry leader in providing advanced data and document management services. As a next generation Integrated Document Facilitysm, Active Data Services captures, manages and distributes more than 150 million critical business documents and electronic communications per year. These uniquely integrated services are designed for healthcare, financial and enterprise customers that manage critical data and document intensive applications.

Sorriso Technologies, Inc.’s leadership in 4th generation eBill, ePay, eService and Customer Intelligence provides billers the ability to connect with customers, deepen existing relationships and ultimately drive more business revenue. Its Persona Solution Suite allows for full-featured e-Billing, multiple account support and payment, and the firm provides business hierarchy, marketing and transpromotional services, as well as 24-7 customer support and active adoption marketing. A leader in the “transpromo” movement, Sorriso uses advanced technological capabilities to merge and better streamline promotional and transactional documents.

Related Links:
www.activedataservices.com
www.sorrisotech.com

Quotes:
“The partnership between Active Data Services and Sorriso Technologies comes at a particularly relevant time,” said Eller. “With this service, we can offer significant cost reduction opportunities to businesses while providing a seamless transition to more-advanced electronic billing presentment and payment opportunities.”

"Sorriso's Persona Solution Suite enables Active Data Services to offer today's most advanced eBill, ePay, and eService capabilities to their print and mail customers, and to engage new billers with a full service, turnkey offering that covers all aspects of customer communications, both paper and online," said John Kowalonek, CEO of Sorriso Technologies. "In today's world, online billing, payment, and self-service are a critical customer touchpoint for billers. In addition to an obvious opportunity to reduce carbon output and cost, billers are using today's advanced online services to forge deep, long lasting customer relationships. We are looking forward to our partnership with ADS, one of the premier business process outsourcing companies in the U.S., where billers can trust both print and online services to a single provider."

About Active Data Services:
Active Data Services, Inc., a business-process outsourcing firm founded in 2002, is an industry leader in providing advanced data and document management services. As a next generation Integrated Document Facilitysm, Active Data Services captures, manages and distributes over 150 million critical business documents and electronic communications per year. These uniquely integrated services are designed for healthcare, financial and enterprise customers that manage critical data and document intensive applications. Active Data Services allows these companies to lower costs, meet today’s expanding compliance requirements, improve customer service and thereby gain competitive advantage. The privately-held firm has a U.S. corporation headquarters in Morrisville, North Carolina. In 2005, Active Data Services was recognized among the 50 fastest-growing private companies in the Triangle by the Triangle Business Journal. For more information please call (919) 654-2000 or visit the Web site at www.activedataservices.com.

About Sorriso:
Sorriso is the leader in online customer self-service, providing innovative businesses in communications, manufacturing, healthcare, and financial services with comprehensive software solutions for eBill, ePay, eService, online analytics, and customer intelligence. With Sorriso's Persona Solution Suite, consumers, business customers, and customer service representatives can quickly activate and manage accounts, buy new products and services, review, investigate and pay bills, resolve problems, and analyze every aspect of their business relationship. Persona based businesses achieve higher customer adoption rates, increased loyalty, and more frequent site visits through the product's advanced user experience. A Persona user experience is rooted in Customer Intelligence, a technology that leverages their customer relationship information, giving each individual a "me focused" experience that's targeted to their exact needs. With headquarters in Boston and sales and support offices in London, Sorriso partners with industry-leading system integrators and application software vendors to produce complete online business portal solutions. For more information please call (978) 635-3900 or visit the web site at www.sorrisotech.com.

Keywords:
Active Data Services, Inc., Kenneth A. Eller, Digital Document Management Technology, Printing Systems, Case Study, Integrated Document Solutions, Healthcare, Financial Services, Government, Enterprise Environments, Sorriso Technologies, Inc., Persona Solution Suite, online customer self-service, John Kowalonek, eBill, ePay, eService, Customer Intelligence, Boston, London, Software as a Service, SaaS, electronic bill presentment and payment, EBPP, print and mail operations, “lift and shift,” transpromotional services, “transpromo”

Patty Briguglio
MMI Associates, Inc.
(919) 233-6600
patty@mmimarketing.com

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Company: MMI Associates, Inc.
Contact Email: onlinenews@mmimarketing.com
Contact Phone: 919-233-6600

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