Telecorp Products Inc. Becomes the First Distributor of blueButler iDR in the U.S.
Breakthrough in Affordable Digital Call Recording Technology
[USPRwire, Tue Sep 26 2006] Telecorp Products Inc., a 22 year veteran innovator in communications and display technologies, is announcing its partnership with blueC 802, an expert in Digital Call Recording and Unified Communications software for the enterprise.
blueButler is a suite of unique Web-based enterprise communication efficiency applications that complement Telecorpˇ¦s CentrEE Solutions call performance management and display technology products. blueButler uses a combination of technologies not normally found in other call recording systems. For example, corporations are now able to manage their branch offices, home office recordings and mobile workers from one location.
Unlike other similar systems, blueButler provides a rapid return on investment and can reduce wireless communications expenses for the organization by up to 45%. blueButler is unique in its ability to provide self-service and fully automated ˇ§one numberˇ¨, ˇ§follow meˇ¨ and ˇ§voicemail pushˇ¨ services for mobile employees and teleworkers. It supports plug-and-play integration with existing communications infrastructure and mobile devices. blueButler SIMPANION„§ is also an excellent replacement for in-building wireless phones that have become obsolete or are no longer supported.
With this breakthrough high-end intelligent digital recording technology any enterprise is now able to get the maximum benefit of the latest communications technology regardless of the equipment, network services or communication devices they use or choose to deploy now or in the future. blueButler supports multiple recording environments, including TDM, Voice over IP (VoIP), as well as blended environments with digital, analog and IP phones.
Unlike the competition, the blueButler applications are software-based and do not need re-programming of communications equipment. There is no cost associated with storing audio files in your companyˇ¦s database because those files can now be stored on standard hard disks thanks to blue Butlerˇ¦s advanced MP3 compression technology.
The blueButler is also the first in the communications software industry to deliver real-time quality monitoring, data mining capability and other advanced convergence technologies. As an example, companies who have outsourced their customer support operations now can use the module for Live Monitoring of active calls capability with instant recall to remotely monitor the quality of service provided by the outsourcer to their customers.
The blue Butler is designed to fit the needs of customers with a small office, a large call center or a multi-site organization that includes dispersed work-at-home users and it can give any organization a competitive edge regardless of industry.
Telecorp Products Inc.
2000 E. Oakley Park Rd.
Walled Lake, MI 48390
Call us at 1 800 634 1012 or 248 960 1000
http://www.telecorpproducts.com
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