Tennessee Community Bank Chooses Edcomm Banker’S Academy To Deliver Package Of Training Programs
A Community Bank located in Tennessee has chosen Edcomm Banker’s Academy to deliver Teller, Compliance, Security, and Sales and Service training.
[USPRwire, Tue Nov 11 2008] A Tennessee Community Bank has chosen Edcomm Banker’s Academy to deliver Teller, Compliance, Security, and Sales and Service training – along with Edcomm Banker’s Academy’s own LMS, Learning Link®, for hosting and maintenance.
Take Charge! Achieving Teller Excellence gives tellers an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the Bank offers, and teaches tellers how to process and settle transactions while being mindful of compliance issues.
Focus on Compliance covers: Bank Secrecy Act (BSA), Anti Money Laundering (AML), USA PATRIOT Act, OFAC, Privacy, Gramm-Leach-Bliley, Sarbanes-Oxley, Reg CC, Check 21, Reg E, Truth in Lending, FCRA, FACT Act, ECOA, Fair Lending, HMDA, CRA, and Bank Bribery, among others.
Achieving Bankwide Security Excellence covers: Opening and Closing Procedures, Robbery Prevention and Procedures, Bomb Threats, Kidnappings, Fires, Medical Emergencies and Information Security. Complying with privacy laws and regulations that require due diligence such as the GLBA, Reg P and FACT Act, students learn proper security policies and procedures for strong passwords, Internet and email usage, fraud prevention, threat detection and risk avoidance.
Achieving Sales and Service Excellence teaches participants how to make sales and how to provide excellent service using easy-to-understand language in an interactive, self-paced format.
Learning Link®, Edcomm Banker’s Academy’s full-featured learning management system, has an open architecture that builds on industry-standard SCORM and AICC compliance, but adds features and capabilities far beyond any competing products. Learning Link® maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system.
For more information about programs like this, or to find out how Edcomm Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call 888-433-2666.
Edcomm Banker’s Academy is a 21-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. Edcomm Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
Edcomm Banker's Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
Press Release Submission By PressReleasePoint(http://www.pressreleasepoint.com)
Contact:
Linda Eagle
The Edcomm Group Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001
888-433-2666
linda.eagle@edcomm.com
http://www.bankersacademy.com
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