Ohio Credit Union Chooses Edcomm Banker’s Academy to Provide Six Credit Union Training Programs

An Ohio Credit Union has chosen Banker’s Academy to provide six credit union training programs.

[USPRwire, Thu Jun 03 2010] An Ohio Credit Union has chosen Banker’s Academy to provide six credit union training programs – hosted and maintained by Banker’s Academy’s Learning Management System (LMS), Learning Link®.

Take Charge! Achieving Teller Excellence for Credit Unions prepares tellers to provide outstanding customer service, reviews various credit union products and services and teaches tellers how to process and settle transactions while being mindful of compliance issues.

Achieving Sales and Service Excellence for Credit Unions covers sales and service skills needed to succeed, available credit union products and services, customer care, selling credit union products and services, and how to create great customer relationships.
Achieving Consumer Lending Excellence for Credit Unions provides benefits such as increased sales, improved customer service, smarter lending decisions, better application completion, compliance with lending policies and efficient consumer lenders.

Achieving Bankwide Security Excellence for Credit Unions covers: opening and closing procedures, robbery prevention and procedures, bomb threats, kidnappings, fires, medical emergencies and information security.

Ethics: Code of Conduct for Credit Unions communicates the laws, policies and procedures that govern every action of every employee, reducing the risk of costly litigation and corporate image damage.

Leadership: Sharing the Vision for Credit Unions covers: Leadership Characteristics, Coaching, Delegation, Communication, Asking Questions, Listening, Giving Feedback, Dealing with Rumors, Building Trust Relationships, Change Management, Influencing and Conflict Resolution.

Learning Link®, Edcomm Banker’s Academy’s full-featured LMS, maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system.

For more information about programs like this, or to find out how Edcomm Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.

Edcomm Banker’s Academy is a 23-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. Edcomm Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).

Edcomm Banker's Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.

Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001, USA
Tel: +212.631.9400
Fax: 212.631.0659
linda.eagle@edcomm.com
http://www.bankersacademy.com