Michigan Community Bank Chooses Bankerís Academy to Provide Online Bank Training Programs
A Michigan Community Bank has chosen Edcomm Bankerís Academy to provide Compliance, Bank Security and Sales and Service training.
[USPRwire, Thu Apr 08 2010] A Michigan Community Bank has chosen Edcomm Bankerís Academy to provide Compliance, Bank Security and Sales and Service training. The Bank has also opted to use Edcomm Bankerís Academyís Learning Management System (LMS), Learning Linkģ, for hosting and maintenance of these online banking training programs.
Focus on Compliance covers: Bank Secrecy Act (BSA), Anti Money Laundering (AML), USA PATRIOT Act, OFAC, Privacy, Reg P, Gramm-Leach-Bliley Act, Right to Financial Privacy, Sarbanes-Oxley (SOX), Reg CC & Check 21, Reg D, Reg E, Reg Z, Truth in Lending, FCRA, FACT Act, HMDA, CRA and Bank Bribery, among others.
Achieving Bankwide Security Excellence covers: opening and closing procedures, robbery prevention and procedures, bomb threats, kidnappings, fires, medical emergencies and information security. Participants will learn how to recognize identity theft, social engineering, phishing, fraud and spam scams while complying with privacy laws and regulations that require due diligence, such as the GLBA, Reg P and FACT Act.
Achieving Sales and Service Excellence teaches participants how to make sales and how to provide excellent service using easy-to-understand language in an interactive, self-paced format. Achieving Sales and Service Excellence covers sales and service skills needed to succeed, available bank products and services, customer care, selling bank products and services, and most importantly, how to create great customer relationships.
Learning Linkģ, Edcomm Bankerís Academyís full-featured LMS, has an open architecture that builds on industry-standard SCORM and AICC compliance, but adds features and capabilities far beyond any competing products. Learning Linkģ maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system.
For more information about programs like this, or to find out how Edcomm Bankerís Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.
Edcomm Bankerís Academy is a 22-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. Edcomm Bankerís Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).