Banker’s Academy Updates Procedures and Transactions for Branch Tellers Training Program

Edcomm Banker’s Academy has updated its Procedures and Transactions for Branch Tellers training program.

[USPRwire, Tue Feb 16 2010] Edcomm Banker’s Academy has recently updated its Procedures and Transactions for Branch Tellers training program. Branch Teller Procedures and Transactions has been revised as part of Edcomm Banker’s Academy’s commitment to providing the most up-to-date and pertinent financial services information.

Branch Tellers play a major role in helping to provide customers with a good experience each time they visit the bank. Therefore, it is important for Branch Tellers to take the time to get to know their bank’s customers and become familiar with their banking practices and account activity. Through training, Branch Tellers will learn how to understand their customer’s needs and take the extra steps necessary to provide them with an ongoing, pleasant experience.

Branch Teller Procedures and Transactions, from Edcomm Banker’s Academy, is an interactive training program that teaches Branch Teller’s everything they need to know to successfully serve customers at their bank. Beginning with an introduction to inquiries, such as savings and current account balance inquiries, fixed deposit balance inquiries, and portfolio balance inquiries, the course goes on to help students learn how to handle checks and cash and perform clearing accounts, stop payments, Inward and Outward Clearing, and much more. Branch Teller Procedures and Transactions also teaches participants how to remain compliant and prevent security and risk to their customers by covering electronic and physical security and robbery.

For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.

The Edcomm Group Banker’s Academy is a 22-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).

The Edcomm Group Banker's Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.

Contact :
Dr. Linda Eagle
Edcomm Banker's Academy
21 Penn Plaza Suite 1010
New York, NY 10001, USA
Fax: 212.631.0659
+212.631.9400
linda.eagle@edcomm.com
http://www.bankersacademy.com